Terms of service.
Terms of Service
Last updated September 13, 2026
The short version
These terms cover how you use the Canyon Collective website and anything we publish on it. By using the site, you are agreeing to them. The work we do together as client and consultant runs on a separate signed agreement, and that agreement always wins if the two ever disagree.
Who these terms are between
This site belongs to Canyon Collective, a brand strategy and marketing practice based in Ojai, California. Throughout this page, "we" and "us" mean Canyon Collective, and "you" means anyone visiting or using canyon-collective.co.
Jill Snowden LLC + DBA, Canyon Consulting
Using the site
You are welcome to read, download and share what we publish for your own use and for your own business. In return, you agree to a few straightforward things.
You will not copy our writing, frameworks or documents and present them as your own work, or resell them.
You will not use the site to break a law, harass anyone, or send anything harmful into it.
You will not scrape the site, pull our content automatically, or use it to train a model without our written permission.
You will not try to get into any part of the site that is not public.
We can suspend access if any of that happens.
What belongs to us
Everything on this site belongs to Canyon Collective, including the writing, the images, the brand name and logo, and the frameworks we use in our work, such as Founder Therapy and Foundations + Flourish. Copyright and trademark law protects all of it.
You can quote a short passage or share a link as long as you credit Canyon Collective. Anything beyond that needs our written permission first.
What belongs to our clients
When we do the work, the documents that engagement produces belong to the client who paid for them. A client's Brand DNA and messaging framework are theirs to keep and theirs to hand to anyone who writes for them afterward, whether or not the engagement continues.
The work itself
Nothing on this site is an offer of services or a contract to do them. Every engagement begins with a written agreement that sets out the scope, the fee, the timeline and the terms, signed by both of us before any work starts. Where that agreement and this page disagree, the signed agreement is the one that counts.
Prices and packages described on the site can change, and a price becomes fixed when it is written into a signed agreement.
Booking a call
Booking a discovery call costs nothing and commits neither of us to anything. We ask that you give us reasonable notice if you need to cancel, so the time can go to someone else. [If you charge for any session, put the cancellation and refund terms here.]
What we publish, and what it can promise
The articles, guides, frameworks and posts we publish are general information about brand and marketing strategy. They are written from experience, and they are written for a wide audience rather than for your particular business.
Marketing results depend on your market, your offer, your pricing, your timing and how the work gets carried out, so we make no guarantee about revenue, leads, growth or any other outcome, either from what you read here or from working with us. Any result described on this site, including anything a client says in a testimonial, describes what happened for that client rather than what will happen for you.
Nothing here is legal, financial, tax or accounting advice. Take those questions to someone licensed to answer them.
Links to other sites
We link out to tools, articles and people we rate. Those sites belong to other people, we do not control what they publish or how they handle your information, and we are not responsible for either. Read their own terms and privacy policies before you hand them anything.
Your privacy
How we collect and handle personal information is set out in our Privacy Policy at canyon-collective.co/privacy, which forms part of these terms.
The site as it is
We provide this site as it is. We work to keep it accurate and available, and we cannot promise that every page is error-free or that the site will never go down. We may change or remove any part of it at any time.
Limits on our liability
To the fullest extent the law allows, Canyon Collective is not liable for any indirect, incidental or consequential loss arising from your use of this site or from anything you read on it, including lost profits or lost business.
Where liability cannot be excluded, our total liability to you for anything connected with this site is limited to one hundred dollars, or to the amount you paid us in the three months before the claim arose, whichever is greater.
Some states limit how far these exclusions can go, so parts of this section may not apply to you.
Standing behind your own use
If your use of this site breaks these terms or breaks the law, and someone brings a claim against us because of it, you agree to cover our reasonable costs in dealing with that claim.
Which law applies
These terms are governed by the laws of the State of California. Any dispute belongs in the state or federal courts of Ventura County, California, and both of us agree to that.
Before either of us files anything, we agree to spend thirty days trying to sort it out directly, because most disagreements end there.
Changes to these terms
We update this page when the terms change, and we change the date at the top when we do. Using the site after a change means you accept the updated version.
Contact
Canyon Collective
Ojai, California